What We Do
Making the best use of your team is a key focus for most businesses. Not only does it allow you to keep headcount at optimal levels it gives your team a more dynamic environment to work in.
At Creative Business Systems we provide the expertise and solutions to ensure you can maximise the value of your team. We allow you to work the best way for your business and your team, allowing you to maintain your way of working or allowing you to take advantage of industry best practice.
By understanding your processes and advising on different options we ensure you will have a solution that works the way you need it to. Saving your team time and your business money by automating the mundane routines and ensuring your team have the right information at the right time to make the right decisions.
Your departments will work as one so you can react quickly to market conditions and allow your team to stay in control of each business process and department, reducing the risk of change.
"We believe that software, strategically aligned to your way of working, will give your team and your business a real competitive edge."
Read moreSupport You Can Rely On
Our support is based around our customers needs. We have a dedicated team available througout the day, ready and able to solve any issues you may find in your systems. Our team ensures that they know your users and will understand how they work; so we can help you in your real life issues and will not fob you off with standard 'one answer fits all' responses. The support team will own your call until it is resolved and will escalate as needed.
"We know that users need help on the way they work and not just on software. That is why our support desk know each customer and how they work."
Read morePaperless
E-mailing routine documents (such as Customer Statements, Purchase Orders, Remittance Advices, Sales Invoices & Credits) not only saves on your postage, paper and printing costs; it saves time from folding and stuffing envelopes too.
- Send a more professional image by automatically ‘printing’ documents on electronic ‘letter heads’ and attach to well formatted e-mails.
- Keep customers informed of (e.g.) new promotions and changes by attaching additional information.
- Save time & space looking for filed paper documents. Automatically archive your documents electronically.
"Quickly extracting information you trust is key to staying on top. Does your system provide the information you really need? When and how you need it?"
Read moreReporting
As Microsoft Dynamics NAV has an open database (Native or Microsoft SQL Server) there are many tools to choose from to get access to your information.
We have chosen the ones that offer the best solution to our customers reporting needs. They are reliable, easy to update yourself (no longer pay for every change needed) and are easy to use.
These solutions allow for integrated Dynamics NAV based reporting, to ‘Refreshable’ user defined Microsoft Excel reports, and through to Dashboard based Business Intelligence solutions.
"Quickly extracting information you trust is key to staying on top. Does your system provide the information you really need? When and how you need it?"
Read moreProject Methodology
Replacing your Finance or Business Process Management software is a big undertaking for any company. It brings great benefits, but the process must be well managed and your project team must be kept fully in the loop of what is happening.
With over 15 years of experience replacing many different Finance and business software from packaged products (such as MFGPro, Sage, Pegasus, Sun Account, etc) to bespoke in-house solutions we know how to make the process as smooth as possible.
Read moreAccount Management
We know that business does not sit still. It changes at different rates for different companies, but it still changes. As this change happens your business software may need to change too. That is why we have dedicated account managers that understand your business and your goals. Allowing them to be a trusted advisor to you and one that will help ensure your systems keep helping you every day.
"Our Account Managers are consultants in their own right. They have been involved in projects and know what really works & provides value."
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