One of the key factors of a well and a confidently used solution is the availability of an experienced help desk team. At Creative Business Systems we have a team of dedicated and friendly help desk personnel always ready to take your user’s call or e-mail.

We ensure that all calls are resolved by logging all issues in our own in-house support solution. We keep your users reassured by regularly updating them on the progress on any issue that is not immediately resolvable.

With our own team of experienced consultants and developers, as well as the Microsoft’s technical support team, we ensure that the help desk is assisted whenever a serious situation arises. This gives our customers the reassuring knowledge that, if things should go wrong, then we are there helping them towards a swift and reliable solution.

To enable quick analysis of the issue and an accurate response we utilise various remote access and desktop sharing resolutions.