Business Services

“Since introducing Navision [Microsoft Dynamics NAV], the business has grown by 200% and Navision has been there every step of the way to facilitate the expansion and offer powerful tools to look for trends, create general audit trails and keep administrative procedures tightly controlled.”

The introduction of the Microsoft Dynamics NAV based solution has created more time for staff to focus on what they need to do – developing client work and delivering a fantastic service. This has been achieved whilst providing the organisation with all its management information requirements and providing an ever increasing leverage of marketing opportunities.

Since the original go-live, the system has been consistently improved. This was due to a determination to reduce administrative burden and to increase customer and consultant satisfaction. The development also enabled the company to adapt the system in line with the growth of the company and changes in practice and processes.

The company has also achieved consistently better results in lead generation and closures; with the system providing a central database of all contacts within each organisation. It has helped generate positive results from the different marketing campaigns by better profiling of the targeted leads.

Please click here if you would like to receive the full version of this Case Study.

Television Production

An award winning international television production company, focusing on factual and factual entertainment programmes. The company has won many awards, including: an International Emmy, two BAFTAs, three Royal Television Society awards, three Indies and two Glenfiddich awards for food programming.

CBS started working with them in 1996 and has adapted the Navision software to cater for their unique requirements. Because CBS has worked with them for over ten years they have a good understanding of the business and how Navision can best be used by this television production company to cater for their financial reporting requirements.

CBS have designed a Navision linked excel document which extracts costs entered into Navision onto the spreadsheet. This costbook has ensured tight cost control for all of their productions and provides a simple way for Production Accountants and Production Managers to work together.

CBS understands that this industry often requires a swift turn around and so are on hand with fast solutions. The long-standing relationship has been kept strong through dedicated and efficient support via CBS’s Support desk coupled with strong account management.

Please click here if you would like to receive the full version of this Case Study.

Trade Association

The Trade Association represents the interests of over 139,000 police officers, bringing together their views on welfare and efficiency to the notice of the government and all opinion formers. The Federation negotiates on all aspects of pay, allowances, hours of duty, annual leave and pensions. It is consulted when police regulations are made, dealing with training, promotion and discipline.

It takes an active interest in a wide range of subjects, which affect the police service, and puts forward its views on the members’ behalf. Thus, it not only acts as a staff association, but also as a professional body, able to influence not only living standards, through pay and other benefits, but also the development of professional standards.

Amongst many other functions required to operate the organisation, the Trade Association has a finance team responsible to process the approval, recording and payment of all suppliers’ invoices and member’s expense claims as well as the sale of merchandise. The finance team must also ensure that their management and statutory reporting is accurate and up to date, and easy to update. In order to help the finance team cope with the volume of work efficiently they chose Dynamic NAV.

Going Live in April 2007 they have benefited from improved efficiency that Dynamics NAV’s flexible design and ease of use has provided. In addition they have capitalised on the power of the integration tool with:

• Excel, allowing Journals and Expense Claims to be created in Excel and then simply imported directly into Dynamics NAV.
• Payroll, import of data to speed up the Journal Entry and ensure accuracy.
• Integration with the bank, to improve the speed and reliability of bank reconciliations (which are now done weekly).

After replacing their Sun Accounts system, they have benefited from the ease of use, integration and flexibility of Dynamic NAV and have been able to rely on the support provided by the team at Creative Business Systems.

Please click here if you would like to receive the full version of this Case Study.

Distribution

Process Automation

“We have significantly reduced our resource costs due to the automation of many of our processes”

Insurance and Pensions

Working with CBS

“CBS are great to work with - they know their product inside out, have a great “can do” attitude and are deeply committed to delivering for their customer.”

Data Analysis

Return on Investment

“CBS’s depth of expertise in both the Navision software and back-office processes together with their commitment to remain current in the ever changing Microsoft landscape, allows CBS to provide at least a 5 times annual return on our engagement investment through productivity gains and process improvements”